【液相应用】关于样品盘校正的一些错误

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ACQUITY I-Class 错误：Rotary tray move HW fault（旋转样品盘移动硬件故障）-

故障描述
Fault description

• 进样后，旋转样品盘移动硬件出现故障。 After injection, the rotating sample disk movement hardware failure occurred

• 重置后出现 Tray lost synchronization（样品盘丢失同步）错误。 A Tray lost synchronization error occurred after the reset

环境
Environment

• ACQUITY UPLC H-Class H 级

• ACQUITY UPLC I-Class 一级水平

原因
Reason
样品管理器室有限制。
There are limitations in the sample manager room.
清洗管路，防止旋转样品盘移动。
Clean the pipeline to prevent the sample plate from moving.

解决方法
Solutions

1. 沿泡沫布设清洗管路。 A cleaning pipeline is arranged along the foam cloth

2. 重置样品管理器。 Reset the sample manager

3. 执行旋转样品盘校正。 Perform rotating sample plate calibration

2. FTN 旋转样品盘未校正且 Z 轴校正超出范围

FTN rotating sample plate not corrected and Z axis correction out of range-

故障描述
Fault description

• FTN 旋转样品盘未校正 FTN rotating sample plate not corrected

• 校正旋转样品盘后，分析开始时出现同样的错误 The same error occurred at the beginning of the analysis after calibration of the rotating sample tray

• Z-axis calibration out of range（Z 轴校正超出范围）和 Characterize Needle Seal（定义针密封件）一起出现。 The Z-axis calibration out of range and Characterize Needle Seal appear together

• 针头周围的区域不会随着更换针而下降。 The area around the needle does not decrease as the needle is changed

环境
Environment

• FTN 光纤网络

原因
Reason
Y 滑架故障
Y-frame failure

解决方法
Solutions

1. 更换 Y 滑架 Replace the y-frame

FTN 或 FL 样品管理器上出现“旋转样品盘未校正”错误信息

FTN or FL sample manager has a“Rotating sample disk not corrected” error message

故障描述
Fault description

• 错误信息显示：旋转样品盘未校正。 Error message: rotating sample tray not corrected

环境
Environment

• ACQUITY 样品管理器 FTN Acquity sample manager FTN

• ACQUITY M-Class 样品管理器-FL Acquity M-Class Sample manager-FL

• ACQUITY I-Class 样品管理器-FL Acquity I-Class Sample manager-FL

原因
Reason
未知。
Unknown.

解决方法
Solutions
要校正旋转样品盘，请执行以下步骤：
To correct the rotating sample tray, perform the following steps:

1. 在 ACQUITY 控制台中进入服务模式。进入故障排除菜单并选择“维护模式”，输入密码 (1147)。 In ACQUITY, Control Taichung into service mode. Go to the troubleshooting menu and select“Maintenance mode”, enter the password (1147)

2. 在控制台的“样品管理器”区域，选择“维护”下拉菜单，选择“校正旋转样品盘”，然后按照提示操作。 In the sample manager area of the console, select the maintenance drop-down menu, select correct rotating sample tray, and follow the instructions

3. 卸下样品板，然后单击“下一步”。 Remove the sample board, and then click next

4. 将校正销（部件号 405013532；通常位于样品管理器门中的泡沫绝缘材料中）的长边插入校正孔中，然后单击“下一步”。 Insert the long edge of the calibration pin (part number 405013532; usually in the foam insulation in the sample manager door) into the calibration hole, and then click next

5. 待出现校正值之后，单击“完成”。 After the correction value appears, click finish

6. 在故障排除菜单中禁用“维护模式”。 Disable Maintenance mode in the troubleshooting menu

附加信息
Additional information