英语写作救急：建议、投诉、道歉信套话与模板|老白
老白 | 期末应用文救急
1️⃣建议信
一、说明写信目的
- l'm sorry to hear that you are having trouble fitting in _____（困境，例如新环境，新学校your new school）. Such problems are quite normal. Perhaps the following suggestions are helpful.
很遗憾听说你在适应新学校方面有困难。这样的问题是很正常的。可能下面的建议会有一些帮助
2. l'm very glad to receive your letter asking for my advice on how to fit in ____（困境，the new school life）. Here are a few suggestions.
很高兴收到你的来信，信上询问我关于如何适应新的学校生活。下面是我的一些建议。
3. l'm writing to you to present what l think on the further improvement of ____（需要改善的事件，our hotel）so as to ____（改善的目的，attract more clients（顾客））.
我给你写信是想说明一下我对于进一步改善我们旅馆的一些想法，以吸引更多顾客。
二、介绍详情，说明原因
三、提出建议
- l'd like to suggest that...
- May I suggest that...?
- In my opinion...I would like to make a recommendation that...
- l am writing to advise...
- lf l were you, I would...
四、希望采纳建议，表示谢意，盼望回复
- l hope that my suggestions are helpful for you anyway. l would be more than happy to see improvement.
无论如何，我希望这些建议对你有所帮助。我会非常高兴看到情况改善。
2. l sincerely hope my advice will be some help for you. If there is more l can do to help, please let me know.
我真诚的希望我的建议对你有一些帮助。如果有更多我可以帮忙的，请告诉我。
2️⃣投诉信
例：假设你是李华，你在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，你为此向经理写一封投诉信。
注意：
1、词数100左右；
2、信的开头和结尾已为你写好，但不计入总词数；
3、可适当增加细节，以使行文连贯。
一、投诉内容
一般放在信的开头。常用的表达法有:
- l am writing to you about... which I received/bought ...
- l am going to complain about ...
- l am sorry to have to return with this letter...which l received / bought...
二、投诉原因
一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：
- When we checked.. we noticed...
- When I took... out of the bag and examined... closely, lfound..
- When l unpacked... and tried to use it, it did not work
三、希望得到的结果
常用的表达法有：
- l am returning... under separate post and look forward to receiving a full refund of...
- In view of the inconvenience that this has caused, I feel you should...
- l would be very grateful if you could look into the matteras soon as possible. And l am looking forward to arearly reply.
- If you can't give me a satisfactory answer, l will complain it to the Consumer Association.
3️⃣道歉信
假定你是李华，与留学生朋友Bob约好一起去书店，因故不能赴约。请给他写封邮件，内容包括：
- 表示歉意；
- 说明原因；
- 另约时间。
注意：
- 词数100左右；
- 可以适当增加细节，以使行文连贯。
一、道歉信中开头段常用句式:
- l am writing this letter to express my regret...我写这封信是想表达我的遗憾......
- l am writing to apologize for...我写信是为......道歉
- l would like to give you my apology for...
- l am excessively / terribly sorry to say / tell you that
二、陈述理由
- l should have been able to attend your（一起参加的活动, lecture）, but due to the fact that something urgent happened, I'll have to ....
三、补救措施
l want you to know how bad l feel about it and to assure you that it will not happen again.
我想让你知道我有多难过，我向你保证这不会再发生了。
l hope that this does not cause you too much inconvenience.
我希望这不会给你带来太多的不便。
lf it is convenient for you, let's have another appointment to do sth.
如果方便的话，我们再约去做某事。
ls it possible that I make up for the loss by doing sth？
可能让我做某事来弥补损失吗?
四、道歉信中结尾段常用句式
Please allow me to say sorry again.
请允许我再一次说抱歉。
Hope you can accept my apologies and understand my situation.
希望你们能够接受我的道歉，理解我的处境。
