【管理辞典】组织网络分析法 / Organizational Network Analysis

「释义」

组织网络分析法(ONA)是一种研究正式组织内的通信和社会技术网络的方法。这种技术建立了组织系统的人员、任务、群体、知识和资源的统计和图形模型。ONA的基础是社会网络理论，更具体地说，是动态网络分析。

「应用场景」

可以用组织网络分析法（organizational network analysis，简称ONA）来发现隐性明星。ONA用于分析的材料是内部调查和电子通信内容，比如，电子邮件、即时通信及其他指标（比如，某位员工被同事找寻、提及或指派到协作项目的次数），目的是找到平时被领导者和人力规划系统所忽视的人和模式。我们发现，研究涉及的企业里参与了最具附加值协作活动（通常占所有协作活动的20%到35%）的3%到5%员工中，至少有一半未在人才管理系统中被认定为高潜力人才。而我们要求负责组建敏捷团队的领导者列出公司最抢手的员工，他们的了解总是很肤浅：只能准确说出三四个人的名字。但使用ONA通常能得到更加全面的隐性明星员工名单。

You can use organizational network analysis (ONA) to identify your hidden stars. ONA analyzes data from internal surveys and electronic communications, like email and instant messaging, and other metrics—for instance, the number of times someone is sought out by colleagues, mentioned, or assigned to collaborative projects—to surface people and patterns that are typically overlooked by both leaders and workforce planning systems. In fact, when we looked at the 3% to 5% of employees who accounted for the most value-added collaborations (usually 20% to 35% of them) in organizations in our research, we found that at least half of those people hadn’t been identified as high potentials in talent management systems. And when we’ve asked the leaders charged with assembling agile teams to list their company’s most in-dem and employees, their knowledge has always been shallow: They can accurately name only three or four. When we use ONA, however, we typically get a much more comprehensive list.            

以上文字选自《哈佛商业评论》中文版2021年3月刊《选择合适人才实施敏捷转型 》

阿莉娅·克罗克（Alia Crocker）| 文

马冰仑 丨编辑